Privacy Policy
1. Introduction
Welcome to MuscleCity.com (the “Website”). The Website is owned and operated by Louie Diaz, located in San Antonio, Texas. We value your privacy and strive to protect your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Website and services.
By accessing or using the Website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
- Personal Information
- Contact Details: Name, email address, phone number, and mailing address (if provided).
- Fitness Information: Health or fitness progress data related to our personalized training services.
- Payment Information: Payment details are processed via Stripe. We do not store complete credit card information on our servers.
- Automatic Data Collection
- Analytics Information: We use Google Analytics and Microsoft Clarity to collect information about how you use the Website (e.g., pages viewed, time on site, clicks, etc.).
- Facebook Pixel: We use the Facebook Pixel to help measure the effectiveness of our advertising campaigns.
- Cookies: We use basic functional cookies to ensure the Website operates correctly. We do not use advanced tracking or advertising cookies beyond those required for analytics and basic site functionality.
- Third-Party Platforms
- MyPTHub.com: We may use MyPTHub.com to deliver online personal training services and store certain fitness or progress data for coaching purposes.
3. How We Use Your Information
- Service Delivery
- To provide personal training packages, track your fitness progress, and manage your account.
- Internal Marketing & Communications
- We automatically opt you into receiving our newsletter, promotional emails, and other marketing materials regarding new products or services. You can unsubscribe at any time by following the “unsubscribe” link in any email.
- Analytics & Improvements
- To monitor and analyze usage, trends, and improve the functionality of the Website and our services.
- Payment Processing
- Your payment information is securely processed through Stripe. We do not store your complete credit card details. Stripe’s Privacy Policy applies to all payment transactions.
4. How We Share Your Information
- Service Providers
- We may share your information with trusted third parties who perform services on our behalf, such as Stripe (payment processing), Google Analytics, Microsoft Clarity, Facebook Pixel, and MyPTHub.com.
- Legal Requirements
- We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transactions
- In the event of a merger, sale, or transfer of some or all of our assets, your information may be transferred as part of that transaction.
5. Age Restrictions
Our services are only available to individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If you believe that we have inadvertently collected information from a minor, please contact us immediately so we can delete that data.
6. Security Measures
We take reasonable administrative, technical, and physical measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Your Rights and Choices
- Access and Updates: You have the right to request access to the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
- Opt-Out: If you no longer wish to receive marketing emails, you can opt out by clicking the “unsubscribe” link in the email or contacting us directly.
- Cookies: You may adjust your browser settings to refuse cookies. Please note that some Website functionality may be affected if cookies are disabled.
8. External Links
Our Website may contain links to external websites. We do not control, and are not responsible for, the privacy practices of any third-party sites. We encourage you to review the privacy policies of those websites before disclosing your information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will post the updated policy on our Website and update the “Last Updated” date accordingly.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to make a request regarding your personal information, please contact us at:
- Louie Diaz, Muscle City
- Phone: 210.xxx.xxxx
- Website Contact Form: musclecity.com/contact-us
- Location: San Antonio, TX
